
A few days ago, students of Lagos State University received their long-awaited examination results, and as expected, emotions were running high.
For some, it’s a time to celebrate, but for others, the results may have raised questions, doubts, or even frustration. Students are refreshing their portal non-stop, hoping for a miracle before accepting their fate. It’s just a pity that that’s the real CGPA. You just have to accept it or perhaps lay a complaint if you feel there was an error.
If you feel something isn’t right—maybe your grades do not reflect your efforts, you suspect a technical error, or there is a discrepancy between what you saw on your script and what is on your student portal—you have the right to request a re-assessment of your scripts.
Students who have been opportune to see their results on the school’s ever-crashing site complained of having a zero in the General Nigerian Studies (GNS) course. This can be said to be an aftermath of the common issues students face during examinations conducted on phones.
With news of the correction portal closing soon, the holiday has been cut short for some students who have been left with no choice but to head straight to the university to submit a letter of re-assessment.
A section of the student’s handbook makes provision for the steps a complainant must take to successfully lodge a complaint.The first step involves the complainant submitting an application for remarking to the Head of Department, clearly stating the reasons for writing.
The student will then proceed to pay the prescribed fee for re-assessment.The Head of Department shall conduct a discrete investigation into the request and take one of the following steps:
Advise the student to drop the request if he finds no substance in it.Where a complainant is dissatisfied with the advice of the Head of Department, the procedures below should be followed:
The complainant pays the sum of 500 naira to the university and makes the request for re-marking to the Dean of the Faculty through the Head of Department, clearly stating his/her reasons in writing.
Depending on the prevailing circumstances, the re-marking can be undertaken by the Head of Department or any other lecturer who can make a professional judgment on the course being re-marked.
The Dean, in consultation with the Head of Department or any other suitably qualified person, sends a sample representing the spread of the grades in the course, together with the questions and marking scheme, to an external examiner or any other expert in the subject who is not lower in rank than the internal examiner.
The decision of the internal examiner shall be final, and the Dean shall report the outcome of the exercise to the Vice Chancellor.Sometimes, the student can meet with the lecturer in charge of the course to request the exam script, as it might be a technical issue from the results portal.If your results didn’t turn out as expected, don’t let it limit your drive.
Mistakes can happen, and that’s why the re-assessment process exists—to ensure fairness and accuracy.
Speak up, follow the right procedure, and most importantly, don’t lose hope. One result does not determine your potential. You have come this far—keep pushing forward.